okpk's Privacy Policy
Your personal information is very important to us. Read this policy to learn in detail how okpk collects, stores and keeps your information safe.
Introduction and Scope
1 This privacy policy applies to all users of the okpk platform. By visiting the okpkcasino.cam website or creating an account, you are considered to have accepted the terms of this policy. We believe every user should have full control over their own personal information, and this policy has been drawn up with that goal in mind.
okpk's Terms and Conditions and this privacy policy complement each other. Reading both documents together will give you a complete picture of your relationship with the platform. This policy has been prepared with users in Bangladesh in mind.
This platform may not be used by anyone under the age of 21. The 21+ age limit is strictly enforced and age is confirmed during account verification.
What Information We Collect
2 The following types of information may be collected for the purpose of creating and managing an okpk account:
Identity Information
- Full name (in Bengali or English)
- Date of birth — for age verification
- National ID card or passport number
- Permanent and current address
- Username and password (encrypted)
Contact and Payment Information
- Mobile number (for OTP verification)
- Email address
- bKash, Nagad, Rocket or Upay account number
- Transaction history and amounts
- Withdrawal and deposit details
Technical and Usage Information
- IP address and device type
- Browser and operating system information
- Session duration and page visit information
- Cookie and local storage data
Gaming Activity Information
- List of games played and times
- Bet amounts and results
- Bonus claim history
- Balance change logs
Purpose of Data Use
3 Collected information is used only for specific and legitimate purposes. okpk never sells your information to third parties.
Account Management
Your basic information is needed for registration, login, identity verification and ensuring account security.
Financial Transactions
Payment information is used to process deposits and withdrawals and to prevent financial irregularities.
Customer Support
Relevant information is verified during live chat and email support to resolve your complaints or questions quickly.
Security
Technical data is analysed to prevent fraud, money laundering and unauthorised access.
Service Improvement
User behaviour is analysed to improve the platform experience; this is done on a fully anonymous basis.
Legal Obligations
Information may be used to comply with applicable legal requirements and to fulfil legitimate requests from relevant authorities.
Data Storage and Protection
4 okpk uses industry-standard technology to protect your information. SSL encryption is active on our servers, keeping every data packet travelling from your browser to the server secure. Passwords are never stored in plain text — only a one-way hash is kept.
Personal information is retained only for as long as it is needed to provide the service or as required by legal obligations. Even after an account is closed, some information may be kept for a specified period in accordance with applicable law.
Our data protection measures include regular security audits, restricted staff access and automated intrusion detection systems. Should a data breach occur, we will notify affected users as quickly as possible.
Sharing Information with Third Parties
5 okpk does not sell or transfer your personal information to any third party for commercial purposes. However, limited information may be shared in specific circumstances:
- Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket and Upay is shared with the relevant service providers. These organisations have their own privacy policies that apply under their own responsibility.
- Game software providers: Technical information required to operate games may be shared with studios such as Evolution, Pragmatic Play Live or Spribe — but no personally identifying information.
- Legal authorities: Information may be provided in response to a valid written request from an investigative body in compliance with applicable law or judicial orders in Bangladesh.
- Technical service providers: Trusted technology partners are used for cloud storage and security services; they operate under strict confidentiality agreements.
Where links to third-party websites or services are present, those sites' privacy policies are entirely separate and outside okpk's control. It is recommended that you read their policies before using any external service.
Cookies and Tracking Technology
6 The okpk website uses cookies and similar technologies that improve your browsing experience and ensure security.
Essential Cookies
These cookies are necessary for maintaining login sessions, saving language preferences and managing security tokens. They cannot be disabled.
Analytics Cookies
These cookies are used to understand which parts of the website are used most. The information collected is analysed anonymously and in aggregate form.
Functional Cookies
These cookies remember your preferred game categories, settings and playing habits so you do not have to set them up again each time.
Cookie Controls
Cookies can be blocked or deleted from your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
Your Rights and Choices
7 As an account holder at okpk, you have the following rights over your own information:
- Right to access: You can view the personal information stored in your account at any time and request a copy.
- Right to correction: If any of your information is incorrect, you can contact us via live chat or email to have it corrected.
- Right to deletion request: After closing your account, you may request that certain information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
- Opt out of marketing communications: If you do not wish to receive promotional emails or messages, you can opt out from your settings or by contacting us.
- Submit a complaint: If you are not satisfied with how your information is handled, contact us directly — we are committed to resolving issues as quickly as possible.
Responsible Behaviour and Data Protection
8 okpk believes that proper data management is essential to ensuring safe and responsible gaming. We monitor your gaming behaviour so that support can be offered before potential problems arise.
Under our Responsible Gaming policy, self-control tools are available — such as setting deposit limits, taking a temporary account break and permanent self-exclusion. Your account and transaction information is used to activate these features.
If you have any concerns about your gaming habits, contact our 24/7 live chat in Bengali. We are ready to provide the necessary support while keeping your privacy intact.
Protection of Minors' Information
9 okpk's services are exclusively for adults aged 21 and over. 21+ We do not knowingly collect information from any minor. Age verification is mandatory at the time of account registration.
If you believe that a minor's information has accidentally reached us, please notify our support team immediately. In that case, the information will be deleted as quickly as possible and the associated account will be closed.
Policy Changes and Updates
10 okpk reserves the right to change or update this privacy policy as needed. If significant changes are made, you will be notified in advance via your registered email or mobile number.
Continuing to use the platform after a change takes effect will be taken as your agreement to the new policy. It is therefore recommended that you revisit this page from time to time.
If you have questions about any part of this policy, please see our FAQ section, or contact us directly via live chat or email.
Contact Us
11 For any questions, concerns or requests relating to this privacy policy, please contact the okpk support team:
- Live Chat — 24/7 support in Bengali and English
- Email: [email protected]
- Response time: usually within a few hours
Keeping your information safe is our responsibility
okpk uses industry-standard security technology to protect every user's privacy.